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I look forward to singing with you! Before booking, please read the cancellation, refunds, lateness and reminder policies below all the way through. See you in class!
If you are interested in the all-inclusive tuition package please contact me to set up a 15 min phone call to learn all about it!
Policies for Drop-In Classes and Technical Consultations
CANCELLATION AND REFUNDS POLICY:
For our private one-on-one and drop-in music lessons, I want to ensure clarity regarding payments and scheduling. Please take note of the following:
Payment Procedure: When you book your private one-on-one session or drop-in music lesson, your payment secures your dedicated time slot exclusively for you. This ensures that your lesson is personalised and focused solely on your musical journey.
Refund and Rescheduling Policy: Due to the personalised nature of our lessons, my limited availability, and the fact that slots are limited, refunds and reschedules are not possible. However, if you need to cancel or reschedule your lesson, you're welcome to rebook for a new session at the regular charge.
My policy is in place to maintain fairness for all my students. By reserving your spot, you're contributing to the quality and consistency of your musical education. I thank you for your understanding
CLASS REMINDERS:
You will receive two email reminders 48 and 24 hours ahead of class time and one text reminder 1 hour before the class. Please make sure that you receive these reminders so you can attend class on time, as you will not receive additional reminders.
LATENESS POLICY:
If you are more than 15 minutes late for a 60-minute class, 10 minutes late for a 45-minute class, and 5 minutes late for a 30-minute class without prior notice, the class will be forfeited.